Contact Us
Do you have a question, a comment, or would you like to request a demo? Our team is here for you. We aim to respond within 24 hours.
Trusted by the largest managers in the Netherlands
Contact Information
Use the form or contact us directly using the details below.
- mail info@flatchat360.com
- call +31 6 12345678
- location_on Example Street 1, 1234 AB Amsterdam
Frequently Asked Questions (FAQ)
Find answers to the most frequently asked questions here, sorted by category.
What exactly is FlatChat360?
FlatChat360 is an all-in-one communication platform specially designed for HOAs, housing corporations, and property managers. It centralizes all communication, from announcements and reports to social interaction, in one secure and user-friendly app.
Is FlatChat360 secure and GDPR-proof?
Absolutely. Security and privacy are our top priority. All data is stored encrypted on servers within the EU. Unlike open platforms like WhatsApp, FlatChat360 is a closed environment that fully complies with GDPR legislation.
What does FlatChat360 cost?
We offer various packages, depending on the size of your HOA or organization and the desired modules. Check out our pricing page for a detailed overview or request a custom quote.
How do I get access to the app?
Once your HOA manager or housing corporation has activated FlatChat360, you will receive an invitation by email. Follow the steps in the email to create your account and download the app on your smartphone or tablet.
Can I submit a repair request through the app?
Yes, this is one of the core functionalities. Through the 'Reports' module, you can easily submit a repair request, including photos and a description. You can then track the status of your request live in the app.
Can I also chat with my neighbors?
Yes, of course! In addition to the formal communication channels, FlatChat360 also offers a social platform. You can participate in group chats, start initiatives (like a joint get-together), or offer items for loan. All this within the safe, private environment of your own residential complex.
How much time do I save with FlatChat360?
Our clients report time savings of up to 5 hours per week. Because all questions, reports, and announcements come in through one channel and you can reach residents directly, you significantly reduce the flow of separate emails and phone calls.
Is it difficult to implement FlatChat360?
No, we have made the implementation process as simple as possible. We help you import resident data and set up the structure. Your organization can be live within a day. We offer comprehensive onboarding and support.
Can I connect FlatChat360 with my current software?
We offer various integration options (APIs) with popular HOA management software. Contact us to discuss the specific possibilities for your software package.